Privacy Policy

At llms.services ("we", "our", or "us"), your privacy is our priority. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights concerning your data when you use the llms.services application and related services (the "Service").

1. Information We Collect

We collect information to provide, maintain, and improve our Service:

• Account Data: When you register, we collect your email address, display name, and securely hashed passwords.
• Scan Data: We collect and process the URLs you provide, alongside the content extracted during sitemap analysis and website crawling (such as titles, meta descriptions, and body text).
• Usage Analytics: We collect non-personally identifiable telemetry data about your interaction with our Service (e.g., login attempts, features used) to improve our application.
• Billing Information: If you purchase a subscription or credits, payment details are collected and processed directly by our payment processor (Creem). We do not store full credit card numbers.

2. How We Use Your Information

Your data is utilized strictly for operational and product improvement purposes:

• To provide and maintain the core discoverability and file generation features of llms.services.
• To utilize third-party AI models (e.g., OpenAI) to generate concise content summaries and recommendations for your crawled sites.
• To process payments and manage your subscription tier or credit balance.
• To communicate with you regarding security updates, product changes, and customer support inquiries.

3. Data Storage & Security

We employ enterprise-grade security measures, including encryption at rest and in transit, to protect your data against unauthorized access. Our database is hosted in secure, access-controlled environments. Despite these measures, no system is entirely impenetrable, and we cannot guarantee absolute security.

4. Third-Party Services

We engage trusted third-party providers to facilitate our Service. These include:

• OpenAI: Extracted website text is sent to OpenAI's APIs strictly for generating summaries and structuring `ai.txt` identity layers. OpenAI does not use this data to train their general models based on their API terms.
• Payment Processors: We use Creem to securely process credit and subscription transactions.

5. Cookies

We use essential cookies to manage your authentication session and maintain your logged-in state. We may also use analytical cookies to understand site traffic patterns. You can instruct your browser to refuse all non-essential cookies, though some features of the Service may become unavailable.

6. Data Retention

We retain your Account Data and Scan Data for as long as your account is active. If you choose to delete your account, we will permanently erase your personal data and associated scan records within 30 days, except where retention is required for legal or tax compliance.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Deletion: Request that we delete your account and associated personal data.
• Correction: Request corrections to any inaccurate data.
• Portability: Request to receive your data in a structured, commonly used format.

8. Children's Privacy

Our Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any material changes via email or a prominent notice within the application.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our privacy team at support@llms.services.